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With more than 40 years of home industry experience, providing a variety of home warranty, 

repair and maintenance services Home Services is dedicated to providing straightforward 

solutions that make home repairs easier.

What to Expect

On a day to day basis, Service Partners can expect to participate in the following activities:

  • Receive inbound calls from existing contract holders (customers) on an item that is covered under their contract agreement to initiate a claim or follow up on an existing claim.
  • Respond to general inquiries.
  • Describe the services, plans, and requirements.
  • Process change of address requests.
  • Accept and process requests for information materials.
  • Research and resolving customer complaints. Performing callbacks as a customer resolution
  • Responding to billing clarification as well as claim status questions and inquires
  • Transfer calls to Customer Service when required.
  • Facilitate three way conferencing and scheduling between customers and service providers.

Skills Top Performing Service Partners 

  • Outstanding problem solving skills
  • Displays patience, empathy, an ability to manage stress, the ability to work under pressure
  • Skilled and efficient in writing and verbal communication
  • Provides knowledgeable, friendly and eloquent customer service

Hours Available:   24 hours a day /7 days a week/365 days a year

Pay: $10.80 per hour

Special Servicing Requirements - 6 intervals (3 hours) required on Mondays

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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