The Luxury Handbag Client is a leading global house of brands. They unite the magic of  some of the largest brands in the Retail Fashion Industry.  They build on their world-class capabilities, deliver boldly on their corporate responsibility goals, and leverage their strengths, from financial power to digital expertise.

 

What To Expect

Delivering an elevated, modern luxury experience on incoming contacts

(phone calls, emails, and chats) from Customers.

 

Responsibilities include supporting customers for reasons such as:

• Placing an order
• Checking an order status
• Inquiring about a repair
• Seeking product information/recommendations
• Resolving an issue

Skills of Top Performing Service Partners

• Passionate about providing a luxury retail experience
• Strong attention to detail
• Respond to incoming contacts in a professional and efficient manner
• Maintain knowledge and ability to effectively articulate the brand, products, policies, and procedures
• Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences 

Hours Available:

8:00 a.m. to 11:00 a.m. ET  /  7:00 p.m. to 11:00 p.m. ET

24 hours a day / 7 days a week / 365 days a year

 

Special Servicing Requirements

3 hours (6 intervals) required on Black Friday and 

3 hours (6 intervals) on Cyber Monday

 

Pay: $12.00 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*