This Client is the world’s largest home improvement retailer with nearly 400,000 orange-blooded associates and more than 2,200 stores in the U.S., Canada and Mexico.  The typical store today averages 105,000 square feet of indoor retail space, interconnected with an e-commerce business that offers more than one million

products for the DIY customer, professional contractors, and the industry’s largest installation business for the Do-It-For-Me customer.

 

What to Expect

• Inbound sales, customer service and store support
• Assisting customers with product questions
• Placing new orders
• Handling existing orders: returns/ replacements
• Provide store specific support
• Contacting vendors for shipping information 

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Skills of Top Performing Service Partners

• Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
• Provides knowledgeable, friendly and eloquent customer service
• Experience working with users to identify the best solution 

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Hours Available: 

Sunday - Saturday 6:00 a.m. - 12:00 a.m. EST   7 days a week

 

Weekend Requirements:

10 intervals (54 hours) required on Saturday and/or Sunday or a combination of both

 

Pay: $12.50 per hour

 

Be sure to check the minimum equipment requirements

 

*All opportunities subject to availability*