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Work with the world's largest leisure travel company!  From relaxing pursuits and enriching activities to world-class entertainment and gourmet cuisine, when you step aboard, you are setting a course for a world of wonderful new discoveries.

There are several Cruise Clients to choose from.  Information provided is for illustration purposes.  Specific requirements are available for each client.

What To Expect

  • Inbound customer service calls from Guests and Travel Agents
  • Possible outbound calls to client-designated internal support departments, client's customers and/or Client's Travel Agent Partners for status and clarification purposes
  • Transferring of inbound calls or outbound calls to other client designated internal support departments or client account representatives
  • Upsell members additional cruise packages to enhance the member cruise experience
  • Document all calls, detailed resolution, and followup to actions

Skills of Top Performing Service Partners

  • Provides knowledgeable, friendly and eloquent, customer service
  • Skilled and efficient in writing and verbal communication
  • Outstanding problem-solving skills
  • Displays patience, empathy, an ability to manage stress, the ability to work under pressure

Hours Available:

Monday - Friday   7:00 a.m. – 12:00 a.m. ET

365 days per year/7 days a week

Peak Days

Saturday, Sunday & Monday

Weekend Requirements

Eight (8) intervals on Saturday and/or Sunday or a combination of both

Pay:  $10.00 - $11.25 per hour   (depending on Client selected)

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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