Work with an enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.

What to Expect

• Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability
• Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments. 
• Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

Skills of Top Performing Service Partners

• Outstanding problem-solving skills
• Displays patience, empathy, an ability to manage stress, the ability to work under pressure
• Skilled and efficient in writing and verbal communication
• Outstanding listening skills 
• Provides knowledgeable, friendly and eloquent customer service 

Hours Available: 

9:00am - 9:00pm ET      Monday - Friday 

Special Servicing Requirements:

6 intervals (3 hours) required on Mondays

Pay: $14.00 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*