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Online Shopping Client

(Inbound Order Taking)

Established in 2007, this Client has grown its reach into over 80 million full-time equivalent U.S. TV households. Their value conscious, interactive omni-channel business model focuses on fine jewelry, beauty, fashion, home decor and lifestyle product with continued growth in product offerings. Households, plus full commerce engine offers a robust experience for customers 24/7/365 days a year.

What to Expect

Here is the scope of services and the kinds of tasks one can expect to handle:

  • Inbound sales, customer service and store support
  • Assisting customers with product questions
  • Placing new orders
  • Handling existing orders: returns/ replacements
  • Provide store specific support
  • Contacting vendors for shipping information 

Skills of Top Performing Service Partners

  • Outstanding problem-solving skills - application of soft skills
  • Displays patience, empathy, an ability to manage stress, the ability to work under pressure
  • Skilled and efficient in writing and verbal communication
  • Provides knowledgeable, friendly and eloquent customer service 

Hours Available:

Fridays - Midnight - 11:59 p.m. ET

8 intervals (4 hours) required on Fridays

Pay: $10.00 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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