Work with the largest interactive fitness platform in the world, with a loyal community of more than 2.0 million members, pioneering connected, technology-enabled fitness and the streaming of immersive, instructor-led boutique classes to members anytime, anywhere. 

What to Expect

Ensure a seamless, on-brand experience throughout the end-to-end  of the member journey. Providing personalized and elevated support for members whenever they need assistance.

Essential functions & duties:

• Provide exceptional customer service via phone channel. Potential opportunity for Top Performers to add chat & email channels after 8 weeks* of servicing phone only.
• Earn the trust of the customers
• Educate customers on the product for optimal understanding and ease of use & accessibility
• Offer solutions quickly and be conscious of their time as well as your own

Skills of Top Performing Service Partners

• Outstanding problem-solving skills
• Application of soft skills
• Display patience, empathy, an ability to manage stress, the ability to work under pressure
• Skilled and efficient in written and verbal communication
• Provide knowledgeable, friendly and eloquent customer service 

Hours Available: 7 days a week, 9:00 a.m. - 9:00 p.m. EST

Weekend Requirements:

8 intervals (4 hours) required on Saturday and/or Sunday or combination of both

6 intervals (3 hours) required on Monday

Pay: $12.00 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*