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Financial Client

(Fraud Alert Management)

The Financial Client lifts economies and communities by advancing the way the world pays, banks and invests.

Providing single-load and reloadable products (general purpose, benefits, government disbursement, healthcare, incentive, payroll, remittance, teen/family and travel.)

What to Expect

On a daily basis Partners:

  • Answer incoming calls from cardholders•
  • Perform security verification transactions as Fraud, Not Fraud or unable to confirm
  • Update systems according to the scenario.
  • Add or remove blocks from cards

Skills of Top Performing Service Partners

  • Strong ability to de-escalate customer emotions and retain customer through positive interactions, and ability to manage stress and to perform under pressure
  • Skilled and efficient in writing and verbal communication
  • Provide knowledgeable, friendly and excellent customer service
  • Outstanding problem solving skills application of soft skills
  • Ability to utilize multiple systems to handle customer transactions

Hours Available: Monday - Friday 9:00 a.m. - 5:00 p.m. EST

Pay: $13.00 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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