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Electronics Client

 Work with one of the world's largest producers of electronic devices, specializing in the production of a wide variety of consumer and industry electronics, including appliances, digital media devices, semiconductors, memory chips and integrated systems.  

What to Expect

  • Assist customers in basic troubleshooting of their brand refrigerators, laundry machines   and small appliances via phone
  • Assist customers in self-service using Service and Support question knowledge-base
  • Create positive customer experiences using successful call flows
  • Probing and getting customers to a resolution
  • Escalating for additional support when necessary
  • Asking questions to figure out the source of customer's appliance issue

Skills of Top Performing Service Partners 

  • Outstanding problem-solving skills
  • Display patience, empathy, an ability to manage stress, the ability to work under pressure
  • Skilled and efficient in writing and verbal communication
  • Outstanding listening skills
  • Providing knowledgeable, friendly and eloquent customer service
  • Understanding how to navigate and efficiently use tools

Hours Available: 

Monday - Friday 8:00am - 12:00am EST;  Saturday - Sunday 8:00 a.m. - 6:00p.m. EST

Pay: $14.50 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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