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This Client, one of the nation's largest, drugstore chains is the first global pharmacy-led, health and 

well-being enterprise. More than 8 million customers interact with this Client each day in communities 

across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice.

What to Expect

On a day-to-day basis, businesses can expect to participate in the following activities:

Inbound calls from customers regarding Photo orders and/or inquiries to include but not limited to:

  • Shipping inquiries
  • Photo refunds & resubmittal of orders
  • Photo returns
  • Processing Photo credits
  • Password resets
  • Assisting customers with other basic inquiries
  • Log each transaction into the customer system, must be able to quickly and accurately notate transaction
  • Passionately connect, build rapport and brand loyalty with customers
  • Skilled use of client systems to quickly determine a solution or status

Skills of Top Performing Service Partners

  • Strong customer service skill and the ability to show empathy to customers, while offering solutions
  • Excellent listening skills
  • Experience and proficient with digital photography
  • Able to take ownership; effectively and efficiently address customer issues
  • Always willing to strive for first contact resolution
  • Outstanding verbal and written communication
  • Strong typing skills, interpersonal skills and administrative skills
  • Clear understanding of the English language as well as a clear ability to communicate 
  • Excellent computer literacy

Hours Available:  24 hours a day,  7 days a week, 11:00 a.m. - 8:00 p.m. EST

Weekend Requirements:

6 intervals (3 hours) required on Saturday and/or Sunday or combination of both

Special Servicing Requirements for Holidays

Pay: $9.40 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*

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