The Coffee Client is a premium, single-serve coffee brand of a multinational Swiss company, in which individually portioned aluminum capsules containing roast and ground coffees are partnered with specially designed coffee machines.
What to Expect
On a day-to-day basis, Service Partners can expect to:
•Positively interact with customers via phone, providing a premium service.
•Be a positive representative for the brand; promoting products, benefits & discounts available.
•Navigate multiple complex systems while researching and resolving customers issues or concerns.
•Provide troubleshooting and resolutions to technical issues with the product.
Skills of Top Performing Service Partners
• Use effective service and sales skills to offer products. Be prepared to meet sales targets.
• Ability to quickly adapt to constant changes in products, promotions and processes.
• Ability to absorb and use new information quickly.
• Demonstrate active listening and communication skills to solve concerns.
• Making informed decisions to resolve issues and set follow up calls.
• Be genuinely interested in providing an exceptional experience.
Hours Available: Monday - Friday 8:30 a.m. - 8:00 p.m. EST
Pay: $12.00 per hour
Be sure to check the minimum equipment requirements
*All opportunities subject to availability*