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Creative Resources Connections​
Creative Resources Connections​
866-382-3564

Financial Client
(Fraud Alert Management)
Financial Client
(Fraud Alert Management)
The Financial Client lifts economies and communities by advancing the way the world pays, banks and invests.
Providing single-load and reloadable products (general purpose, benefits, government disbursement, healthcare, incentive, payroll, remittance, teen/family and travel.)
What to Expect
On a daily basis Partners:
- Answer incoming calls from cardholders•
- Perform security verification transactions as Fraud, Not Fraud or unable to confirm
- Update systems according to the scenario.
- Add or remove blocks from cards
Skills of Top Performing Service Partners
- Strong ability to de-escalate customer emotions and retain customer through positive interactions, and ability to manage stress and to perform under pressure
- Skilled and efficient in writing and verbal communication
- Provide knowledgeable, friendly and excellent customer service
- Outstanding problem solving skills application of soft skills
- Ability to utilize multiple systems to handle customer transactions
Hours Available: Monday - Friday 9:00 a.m. - 5:00 p.m. EST
Pay: $13.00 per hour
Be sure to check the minimum equipment requirements
*All opportunities subject to availability*
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