This Client, one of the nation's largest, drugstore chains is the first global pharmacy-led, health and 

well-being enterprise. More than 8 million customers interact with this Client each day in communities 

across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice.

What to Expect

On a day-to-day basis, businesses can expect to participate in the following activities:

Inbound calls from customers regarding Photo orders and/or inquiries to include but not limited to:

• Shipping inquiries
• Photo refunds & resubmittal of orders
• Photo returns
• Processing Photo credits
• Password resets
• Assisting customers with other basic inquiries
• Log each transaction into the customer system, must be able to quickly and accurately notate transaction
• Passionately connect, build rapport and brand loyalty with customers
• Skilled use of client systems to quickly determine a solution or status

Skills of Top Performing Service Partners

• Strong customer service skill and the ability to show empathy to customers, while offering solutions
• Excellent listening skills
• Experience and proficient with digital photography
• Able to take ownership; effectively and efficiently address customer issues
• Always willing to strive for first contact resolution
• Outstanding verbal and written communication
• Strong typing skills, interpersonal skills and administrative skills
• Clear understanding of the English language as well as a clear ability to communicate 
• Excellent computer literacy

Hours Available:  24 hours a day,  7 days a week, 11:00 a.m. - 8:00 p.m. EST

Weekend Requirements:

6 intervals (3 hours) required on Saturday and/or Sunday or combination of both

Special Servicing Requirements for Holidays

Pay: $9.40 per hour

Be sure to check the minimum equipment requirements

*All opportunities subject to availability*